OMS provides training and managed consultancy services to the transport, utility, motor, drainage, construction, public, waste, re-cycling, manufacturing, food processing, charity, voluntary and professional services. The range of services we provide are in the fields of Health and Safety, Human Resources, Quality, and Environment.
Clients
Organisations that have used our services include: BT, Qualcomm, London Underground, Thames Valley Police [TVP], Home-Start, The Royal Air Force Association, Environment Agency, Durr, Next plc, Credential Environmental [Incorporating MIDCO], Metronet Rail – SSL & BCV, Morrison Utility Services [MUS], Drainage 2000, Barhale Communication Division, Powys Association of Voluntary Organisations, Ringways Motor Group, Capita Group Plc.
ISO 9001: 2000 - Quality Management Systems
OMS became certified to ISO 9001: 2000 by the British Standards Institute [BSI] in 2005. The scope of our certification covers “Consultancy and Training Services”. Being certified to ISO 9001 helps OMS demonstrate that we have excellent management controls in place to ensure that we carry out consultancy and training in a competent and controlled manner.
Investor in People [IiP]
OMS became a certified Investor in People in 2003. Being an Investor in People allows OMS in informing, communicating with and developing our staff and associates, to allow us to constantly improve our skills and learning and ultimately the service to our clients. to demonstrate that we invest time and money In a recent IiP Assessment Report the assessor reported: "This is a very dynamic and rapidly expanding organisation in which the Directors fully understand the need for well-informed and highly skilled people. Learning and development is central to the services that they offer and also to the culture that has been developed".
Our Approach to Your Business
At OMS, our aim is to work with our clients, as partners, to realise their business goals and to protect their interests. Whilst the services we provide do not, in themselves, create direct revenue, if they are poorly implemented, you have a serious accident or you are prosecuted, they will have a substantial impact on the profitability of your business. We therefore ensure that the systems we implement are easy to use, comply with current legislation and we are always there to support you if difficulties arise.
Our Style
We achieve our service levels by providing you with advisors who have the right mix of experience and qualifications to ensure we meet the requirements of your business in the most efficient manner. Your principal contact will always be a specific qualified advisor who will have overall responsibility for your needs. Our staff share a commitment to satisfying our clients and to forging a long-term, close working relationship with them.
We realise that for OMS to succeed, our clients must also succeed, and therefore we will always have your interests at heart. Our client care policy defines that we are always accessible and available when you need us. By visiting you regularly and encouraging you to discuss your business with us, we are better placed to identify your opportunities and your risks. We welcome your feedback and work with you to enhance the service we provide continuously.
